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Unlike other hyper-converged systems that cannot scale storage independently, and unique to Gridstore, is the ability to mix and match HyperConverged Appliances and Storage Nodes, along with their associated servers. This means the easy turnkey deployment of hyper-converged systems can be combined with the extensibility of independent servers and storage, to maximize both flexibility and resource management.
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All other trademarks are the property of their respective owners. Information regarding products, services and offerings may be superseded by subsequent documents and are subject to change without notice. November 14, Gruehl Gridstore, Inc. Approximately 60 percent of active banking customers use digital channels online and mobile —and 80 percent of all customer touchpoints occur on digital—according to a survey of banks in Europe, North America, and Asia Pacific.
On the other hand, digital channels represent just 25 percent of sales 20 percent online, 5 percent mobile. So, while digital channels have transformed banking in many respects, and customers have embraced it, most sales, whether in the branch or on the telephone, still involve human interaction.
Loudness Normalisation: Paradigm Shift or Placebo for the Use of Hyper-Compression in Pop Music?
Banks must find the combination of digital and personal interactions that match the preferences of the local markets they serve. Most have made progress, ramping up investment in digitization and remote platforms to complement traditional channels. However, many have not yet made the leap from multiple channels to omnichannel—that is, making movement between channels seamless, and using digitization to enable cross-channel sales and marketing.
The result is that banks are missing an opportunity to improve sales productivity. Source: McKinsey. Every day, people form impressions of brands from touch points such as advertisements, news reports, conversations with family and friends, and product experiences.
Unless consumers are actively shopping, much of that exposure appears wasted. But what happens when something triggers the impulse to buy? Those accumulated impressions then become crucial because they shape the initial-consideration set: the small number of brands consumers regard at the outset as potential purchasing options.
The decision-making process is a circular journey, with four primary phases representing potential battlegrounds where marketers can win or lose: initial consideration; active evaluation, or the process of researching potential purchases; closure, when consumers buy brands; and post-purchase, when consumers experience them. Our research found that two-thirds of the touch points during the active-evaluation phase involve consumer-driven marketing activities, such as Internet reviews and word-of-mouth recommendations from friends and family, as well as in-store interactions and recollections of past experiences.
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A third of the touch points involve company-driven marketing. The concept of everyday insurance is centred around offering highly relevant insurance solutions that are invisible, hyper-personalised, as well as being seamlessly embedded into the lives of customers in a digital age. Just as disruptors such as Google, Amazon, Netflix have transformed their respective industries and achieved high levels of customer stickiness and satisfaction, insurers are recasting their relationships with customers to stay ahead of what is known as the physical-digital "phygital" curve.
The everyday insurer is a carrier that provides customers with 'living solutions and services' that truly help customers at moments that matter in their lives.
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Rather than promoting specific insurance products via traditional distribution networks, it prioritises meeting the needs of customers who thrive in a digital age. To win in this fast evolving industry, it is essential for insurers to pivot and leverage the Internet of Things, real time analytics, artificial intelligence and insuretech to develop customised insurance solutions that must ultimately delight the customer. Insurers that embark on the everyday insurance journey and are successful at integrating its solutions into the customer's life will be able to strengthen loyalty, reduce acquisition costs, and achieve high levels of customer satisfaction.
Source: DBS. The customer trends displayed are some areas that we are looking into. We'd love for you to share with us with your concepts! Sustainable Impact. Digital Alter Ego. Gigs, gigs, gigs. Anywhere Anyhow.
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Everyone's an Expert. Everyday Insurance.